Glossary

Robotic Process Automation (RPA)

Robotic process automation (RPA) uses software bots to mimic the clicks and keystrokes a person makes in an application — automating rule-based, repetitive tasks without changing the underlying system.

What it means

RPA is the bridge for systems that have no API and cannot be replaced. A bot logs in and does the work exactly the way a person would: copy this field, paste it there, move that file, send the report. It is fast to deploy and works with legacy software, but it is best reserved for high-volume, rule-based tasks.

Why it matters

  • Works with systems that cannot be integrated another way
  • Fast to deploy for rule-based, repetitive work
  • Removes manual data entry at the source

How it works

  1. 01Identify a high-volume, rule-based, repetitive task
  2. 02Record or define the exact steps the bot should take
  3. 03Deploy the bot and run it against real data
  4. 04Monitor for failures and exceptions

Real examples

  • Copying invoice data from email into an accounting system
  • Moving records between two legacy tools with no API
  • Generating a daily report from several sources

Related terms

All terms